We aim to dispatch your products within 24 hours of receiving your order. However, during busy periods the dispatch time could extend to 48 hours. In any case, you will always receive a dispatch email or text message.
We have two different shipping rates for mainland UK areas;
This is our standard service, which is sent with Royal Mail Second Class. Price starts from £3.90, and is free if you spend over £30. Delivery aim is 3-5 working days from dispatch.
Parcels sent via Royal Mail First class are usually delivered within 1-2 working days from dispatch. Price starts from £4.55.
For either delivery option, a tracking code is sent to the email provided at time of checkout, but should you misplace this we will be more than happy to send you the details again.
We want customers from all over the world to experience our amazing products, therefore we deliver to all of Europe and much of the rest of the world. If you can't find your country as a shipping rate, please contact us and we'll do our best to resolve this for you.
Our standard delivery is with Royal Mail's 'International Standard' post, of which the delivery aim is 5-7 working days from dispatch. Please do allow extra for busy periods such as Christmas.
We also offer a tracked service for some countries; please contact us for your tracking code and we can give this information to you. If you have any queries at all please do contact us on firstname.lastname@example.org